Device guide
The small Amazon stick that turns any TV with an HDMI port into a streaming TV. How to install a player with Downloader and enter your login.
Setup guide
IPTV Setup Guide
Three steps take you from your order to your first channel. After that, every device has its own way of installing an app, and each one has its own guide below.
Get your login
Once we have confirmed your order, a message on WhatsApp or email brings your playlist (M3U) and your login (Xtream Codes), usually 5 to 15 minutes after you sent the form.
Open your IPTV app
Use your favourite IPTV app on the device you want to watch on.
Press play
Enter your M3U playlist or Xtream Codes login and start watching.
Device guides
Pick your device
Any device with an IPTV player app can show Smartiflix, and any such app will do. These guides cover the devices people ask about most: choose yours and its guide tells you what to install, where your details go and what to do when something does not work.
Device guide
Streaming boxes and televisions with Android TV or Google TV. Players install straight from the Play Store, so setup takes a few minutes.
Device guide
A fast, polished box with one rule: every app comes from the App Store. Which players to look for, how to enter your login and when AirPlay helps.
Device guide
Every TV brand runs its own system. Find out which one yours has, which guide to follow and whether a streaming stick would save you trouble.
Device guide
Samsung televisions run Tizen, with a smaller choice of players. Some are set up from a web page with a code shown on the TV. Both methods, explained.
Device guide
LG televisions run webOS. The store has a short list of players, and a few are loaded from your phone. What to install and how to enter your details.
Device guide
Roku does not let you install an IPTV player. What that means, the two ways to send the picture from another device, and the simple fix.
Device guide
A player from the App Store, your login, and the game is in your pocket. Plus how to send the picture to a TV and what to know about mobile data.
Device guide
A PC gives you the most ways to watch: VLC for a one-minute test, an app from the Microsoft Store or a full desktop player. All three, step by step.
More devices
Every other device works too
If a device runs an IPTV player app, Smartiflix works on it. These have no guide yet, so the support team sets them up with you.
Android phone / tablet
Tell support which model you have and they will guide you through the setup.
MAG box
Tell support which model you have and they will guide you through the setup.
Mac computer
The Windows guide covers PCs. For a Mac, ask support and they will help you set it up.
Any other device
If it runs an IPTV player app, it works. Tell support which device and app you have and they will guide you through the setup.
Any device
How to set up IPTV on any device
Menus differ from one device to the next, but the setup always goes through the same five stages. This IPTV setup guide lists them in order; the device guides above fill in the details for each one.
- 1
Find out where your device gets its apps
Televisions, sticks, phones and tablets install apps from their own store; a computer uses a store or the website of the app. If your television has no IPTV player in its store, a streaming stick in a free HDMI port brings one with it. A device that already installs apps needs no extra box.
- 2
Pick an IPTV player app
Smartiflix works with every IPTV player app, so the choice comes down to comfort: a guide laid out like a TV grid, a plain list, separate sections for films and series. Some players cost nothing; others ask their developer's own fee, which has nothing to do with your plan. Try one or two and keep the one you like.
- 3
Enter your access details
Our message holds two ways in: an Xtream Codes login, made of a server address, a username and a password, and an M3U playlist, one long web address. Most players ask for one or the other. Copy them exactly as written, capitals included, since one wrong character is enough to have them refused.
- 4
Let the first load finish
On the first sign-in the player fetches the channel list, then the TV guide. A big lineup needs a few minutes for this, so leave the app open until both are done, then open a channel and a film to check that live TV and the library both play.
- 5
Steady the connection
Live television is the part that feels your internet line first. A network cable from the router to the television or box is the steadiest link there is; on Wi-Fi, pick the 5 GHz network and set things up so that fewer walls stand between the router and the screen.
Troubleshooting
When something does not work
Most problems after a first setup have a simple cause. Try these before anything else; support is there if they do not help.
The player shows no channels
Compare your details with our message, character by character, and check that the playlist went into the playlist option and the login into the login fields. If they match and nothing loads, support can check your account.
The picture stops or stutters
Close the app fully, restart the device and the router, then try a cable or the 5 GHz network. If one channel misbehaves while the others play, tell support which one.
The TV guide is blank or out of step
Wait a few minutes after you first sign in, use the option of your player that reloads the guide, and make sure the device is set to your time zone.
Setup and troubleshooting guides from the blog
Setup & Devices
IPTV Buffering: Causes and How to Fix It
When the picture stops, spins or drops in quality, the cause can almost always be found at home. Work through these checks, from the quickest to the most thorough, and the stream will usually settle.
Setup & Devices
IPTV EPG Not Loading? How to Fix the TV Guide
A blank or wrong TV guide is one of the most common IPTV problems, and one of the easiest to solve. Here is why the guide goes missing, shows the wrong times or skips channels, and what to do in each case.
Need a hand with your setup?
Every plan includes 24/7 free support. Tell us which device and app you use and we'll look into it with you.
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